Goheadhunt Privacy Policy
Effective Date: 1 November 2024
Last Reviewed: 15 January 2025
1. Introduction
Goheadhunt Pty Ltd (“Goheadhunt”, “we”, “us”, or “our”) is committed to safeguarding the privacy and security of all users of our platform, including candidates, employers, and partner organisations.
This Privacy Policy explains how we collect, store, use, share, and protect personal information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and our ISO 27001:2022 certified data security practices.
By using our platform, you consent to the practices outlined in this Privacy Policy.
2. Who This Policy Covers
This policy applies to the following user types:
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Candidates: Individuals registering on Goheadhunt to seek job opportunities.
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Employers: Organisations or hiring managers accessing the platform to identify and engage with candidates.
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Partner Organisations: Employment services providers, training organisations, franchise networks, or industry bodies engaging with Goheadhunt to support talent pathways.
3. What Personal Data We Collect
We collect personal and business information necessary to facilitate recruitment, training, and workforce development services. This includes:
a. For Candidates:
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Full name, contact details, work history, education, and references
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Resume, video interviews, career preferences, and skills
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Sensitive information (e.g. identity documents) for verification
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Interaction history on the platform
b. For Employers:
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Business name, ABN, contact information, verification documents
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Role descriptions, communication with candidates, and hiring activity
c. For Partner Organisations:
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Organisation name, point-of-contact details, and program-related information
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Employer and candidate referrals or performance tracking
We collect this information via:
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Account registration
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Profile setup and updates
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Job applications and interview participation
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Customer support interactions
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Use of platform features such as scheduling, messaging, and offer management
4. How We Use Personal Information
We only use your personal data for the purpose it was collected, including:
For Candidates:
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Enabling discovery by verified employers according to visibility preferences
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Supporting the application and interview process
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Delivering tailored job recommendations and alerts
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Enhancing platform features and candidate experience
For Employers:
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Providing access to relevant candidates in line with hiring needs
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Supporting interview coordination and communication
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Delivering performance insights and recruitment campaign outcomes
For Partner Organisations:
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Supporting candidate job readiness and placement tracking
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Providing employer access for placement or job-matching initiatives
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Customising dashboards, reports, and program analytics
We do not sell, trade, or rent personal information to third parties.
5. Candidate Profile Visibility
Candidates control who can view their profile:
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Open to All Verified Employers
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Restricted to Exclude Certain Employers
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Visible Only to Selected Employers
We don’t collect sensitive data (e.g. date of birth, address).
6. Data Sharing
We don’t share data unless under the following conditions:
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With verified employers or partner organisations for employment-related purposes
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With service providers (e.g., cloud hosting or analytics) under strict confidentiality agreements
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Where legally required, such as under subpoena or court order
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With your explicit consent
7. Data Security
Goheadhunt employs robust security frameworks aligned with ISO 27001 standards, including:
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End-to-end data encryption (in transit and at rest)
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Access controls and role-based permissions
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Firewall protection and multi-factor authentication
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Regular penetration testing and security audits
All data is stored in secure, Australian-based cloud infrastructure.
8. Data Retention and Deletion
We retain data only as long as required for legitimate business purposes or legal compliance.
Candidates and employers may request deletion by emailing: support@goheadhunt.com.au. We process all data deletion requests within 14 business days in accordance with our Service Level Agreement (SLA), unless prohibited by law.
9. Access and Correction
You may access or correct your personal information by logging into your account. If you cannot update your data or wish to correct inaccuracies, please contact our support team.
10. International Data Transfers
Goheadhunt operates primarily within Australia. If international data transfer becomes necessary (e.g. for technical support or hosting redundancy), we ensure compliance with applicable laws and apply contractual safeguards in line with ISO 27001.
12. Updates to This Policy
We may update this policy from time to time. When changes are made, the revised policy will be posted on our website with a new effective date. We encourage you to review this page regularly.
13. Contact Us
If you have questions, concerns, or complaints about this policy or our data handling practices, please contact:
Email: support@goheadhunt.com.au
Phone: +61 (0) 7 3151 2455
Mail: Goheadhunt Pty Ltd, ABN 69 646 868 608
Brisbane HQ: Level 1, 22 Constance Street, Fortitude Valley QLD 4006
We aim to respond to all privacy-related inquiries within 30 calendar days.